How to reach us
Zebra English for any other reason, please email
Special note to international users
The Service is hosted in China. If you are a user accessing the Service from outside of
China, such as the United States, European Union (EU) or any other country or region,
please note that you are transferring your Personal Information (defined below) to China
which may not have the same data protection laws as the laws governing personal data
collection, use, and disclosure in the United States, EU and other countries or regions.
By providing your Personal Information to us through our Site or Service, you consent
Collection, use and disclosure of your Personal Information in accordance with the
The transfer of your Personal Information to and storage of such information in
China, and process of such information globally.
You further agree that any dispute over privacy or the terms contained in this Privacy
Policy will be governed by the laws of China and the adjudication of any disputes
Arbitration Committee in accordance with the current applicable arbitration rules.
Information we collect
"Personal Information" means information that alone or when in combination with other
information may be used to readily identify, contact, or locate you, such as your name,
address, email address, or phone number. We do not consider Personal Information to
include information that has been aggregated and/or de-identified so that it does not
allow a third party to easily identify a specific individual.
When you create your Zebra English Applicant Account (for prospective teachers) or
Teacher Account (for teachers), you will be required to provide certain personal
information, which may include your first and last name, a user name (which can be
your email address), a password, the country in which you reside, your gender,
your time zone, your current job, or other information. If you are a teacher, we
also collect and store any additional information that you provide to us in your
profile, which may include: your time availability, your location and address,
pictures and videos you choose to post, your phone number, and your Skype account,
For prospective teachers, we may conduct telephone and video interviews, including
demo classes, and we may record such interviews and demo classes. The purpose of
the recording is to expedite the interview and facilitate the evaluation
processes. The recorded audios and videos will be kept strictly confidential in
our server in China for a commercially reasonable period of time, and will be for
our internal use only. We will not disclose the recorded audios and videos to the
public or share the recorded videos with any third parties without your express
consent unless only for internal use. BY CREATING AN APPLICANT ACCOUNT AND
AGREEING TO INTERVIEW WITH US, YOU CONSENT TO OUR RECORDING THE TELEPHONE AND
VIDEO INTERVIEW AND STORING THE RECORDINGS IN CHINA.
Zebra English may post customers’ testimonials on our Site, which may contain
Personal Information from our customers. Once you accept the Zebra English
contract, you give your consent to Zebra English to publish any testimonial, post,
comments, and any other representations you have made through our Site or our
Service, along with your name if provided
Automatic Collection of Data
When you visit our Site, either directly or by clicking through hyperlinks appearing on
third party websites, or use one or more of our Services, we may use automatic data
collection technologies to collect certain information about your device, browsing
actions, and patterns, which may include:
Details of your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically helps us to improve our Site or Service and to
deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Site according to your individual interests.
Speed up your searches.
Recognize you when you return to our website.
Customize your experience to better match your interests and preferences or simply facilitate your signing-in to use the Service.
Some of the industry-wide technologies include cookies, flash cookie, or beacons. A
cookie stores certain information on your computer. Most browsers will allow you to
erase cookies from your computer hard drive, block acceptance of cookies, or receive a
warning before a cookie is stored. Please refer to your browser instructions or help
screen to learn more about these functions. By allowing your browser settings to accept
cookies from this Site or Service, you consent to our placement of cookies on your
personal computer and/or mobile device. However, users of our Site and Service can set
their browsers to accept or reject all, or certain, cookies. Like most websites, if you
turn your cookies off, some of our services may not function properly. However, you can
still communicate with us by e-mail at
. If you do not
wish to share such automatically collected information with Zebra English, then you
should take steps to limit the passive collection of data about your activities on our
Site, for example, by changing your browser settings to disable cookies. We reserve the
right to use and disclose any non-Personal Information, as well as any other
non-Personal Information we collect, with our advertisers and other third parties at our
· Social media features and widgets
Our Site includes social media features and widgets, such as the Facebook "Like" and
"Share" buttons. These features may collect your IP address, the URL of the page you are
visiting on our Site, and may set a cookie to enable the feature to function properly.
Social media features and widgets are either hosted by a third party or hosted directly
on our Site. Your interactions with these features are governed by the privacy policies
of their providers. You should review the privacy policies or terms of these providers.
What we do with your information
In general, the Personal Information we collect is used to (1) improve our services and enhance your experience with Zebra English, (2) enable us to provide a safer community for all of our Registered Users, and (3) communicate with us. We may use your Personal Information to register and service your account, update your teacher profile, contact you for questions and feedback, enable students to search for you, verify information you provide us, help protect the safety and integrity of the Site and Zebra English users, and provide targeted promotional messages or content on the Site, via email (for which you have an option to opt-out) or other advertisements on Zebra English or third party websites.
In order to promote the safety and integrity of the Site and Service, when you create your Applicant Account or Teacher Account, you authorize Zebra English to utilize third party service providers to use your Personal Information to scan on an ongoing basis a variety of sources, which may include, but are not limited to, national criminal databases, sex offender registries, certain media streams, terrorist watch lists, criminal and fugitive watch lists, fraud watch lists, law enforcement reports, and other data to assist us in verifying the information you provide us (such as your name, address, email address, etc.) (the "Verification Check"). The results of any Verification Checks will be made available to Zebra English. For the legitimate business purpose of protecting the safety and integrity of the website and Zebra English users, you also authorize Zebra English to utilize a third party consumer reporting agency to use your Personal Information to run periodic background checks on you when you register with Zebra English.
Sharing with Affiliates
Your information collected through the Zebra English main website, its affiliate website, or any of its Services will be stored in Zebra English 's database, which is only accessible through the use of a Virtual Private Network (VPN) or similar means with access restricted to only key members in the Company. Following termination or deactivation of your account, Zebra English, its affiliated companies, or its service providers may retain information associated with your profile for a commercially reasonable period of time for backup, archival, audit, or other business purposes permitted by laws.
Sharing with third parties
We may share your information with third parties who provide services on our behalf, which may include website hosting, bank payment, advertising services (including but not limited to retargeted advertising), and other services of an administrative nature. We may also share your information with third party companies that we partner with to provide certain services to you in connection with the Service. These partners’ collection and use of information is subject to their privacy policies and other terms. You should review such privacy policies and terms.
Sharing with registered students and parents
If you are a teacher, in order to increase your class booking rate, we share with registered users (e.g., students and their parents) certain information that is included in your profile, which may include your contact information, your name (first name and first letter of last name), your location (city, state/province, country), your profile picture, your gender, your age, or other information. The more information you share, the more likely you will find students. We may also include in your profile any Company reviews you have posted on our Site and share such information.
Links to other sites
Our Site contains links to third party websites (any URLs that do not end in zebraenglish.com) that are not owned or controlled by us, including the websites of our content providers or affiliates. These third party websites may send their own cookies to you, and collect data or solicit personal information from you. Zebra English is not responsible for the content or privacy practices of these third party websites. Zebra English encourages you to review the privacy practices of those websites before providing any personal data to them. While Zebra English strives to protect our users' Personal Information and privacy, we cannot guarantee the security and privacy of any information you disclose at these third party websites, and you do so at your own risk. Please learn about the privacy and security practices and policies of the third party websites before providing them with your Personal Information.
Not to use for profit (rent or sell)
As required by law
We may access, preserve, and disclose your Personal Information or other account information if we believe doing so is required or appropriate to (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our or others’ rights, property, or safety.
Merger and acquisition
If we sell or otherwise transfer part or the whole of Zebra English business and/or our assets to another organization in a merger, acquisition, or other corporate restructuring transaction, or we are involved in a bankruptcy, dissolution or liquidation, your information such as name and email address and any other information collected through our Site or Service may be among the items sold or transferred. You will be notified of any such change in corporate ownership or use of your Personal Information, and your choices regarding the information.
Updating or deleting your registration information
As part of the requirements for your use of our Site or Service, you are responsible for updating your submitted registration information so that it is current, complete and accurate. You can update this information by logging into your account and accessing your account settings. If you would like to remove some of the Personal Information you have posted on the Site, such as information you posted in profiles, you may do so by editing or deleting that item. To request removal of other Personal Information you have voluntarily posted on our Site, such as information you may have posted in online group forums, you can Zebra English at email@example.com. We strive to accommodate your request, though we cannot guarantee that the information can be successfully removed in all cases.
California Online Privacy Protection Act Compliance/Your California Privacy Rights California residents who use this Site may request that we provide certain information regarding our disclosure of the user's personal information to third parties for their direct marketing purposes. You can make such a request by e-mail at support@ zebraenglish.com.
Do Not Track
Your “Do Not Track” Browser Setting
The Site collects personally identifiable information about your online activities over time and across third-party websites or online services. We support the Do Not Track (DNT) browser setting. DNT is a preference you can set in your browser’s settings to const the websites you visit, including the Site, know that you do not want the sites collecting your personally identifiable information.
Your “Do Not Track” Browser Setting
Some web browsers incorporate a “Do Not Track” feature (DNT) that signals to the websites that you visit that you do not want to have your online activity tracked. Many websites and applications, including our Site, do not currently respond to web browser DNT signals because such signals are not yet uniform. For more information about DNT signals, please visit http://allaboutdnt.com.
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